Help Center

How to use Unframe

Common questions and technical guidelines for posting uncropped photos to Instagram.

Connect your Instagram account

Click Connect Instagram and log in via Facebook. Your Instagram account must be set to a Business or Creator profile and linked to a Facebook Page. To switch, open the Instagram mobile app → Settings → Account type and tools.

Supported photo sizes & aspect ratios

Full Screen9:161080 × 1920 px

Portrait4:51080 × 1350 px

Square1:11080 × 1080 px

Why a photo might be rejected

Photos taller than 9:16 (aspect ratio narrower than 0.56) are rejected by Instagram's API. Files must be standard JPG or PNG images and under 8 MB each.

Still stuck?

Email support@unframe.app. We typically reply within 24 hours.