Privacy policy

Who we are

Unframe Inc. runs Unframe. If you have any questions about this policy, contact us at privacy@unframe.app.

What we collect

• Your name and email address when you sign up.
• Your Instagram account ID, username and access token when you connect your account.
• The photos, captions and drafts you upload to the editor.
• Payment details, which are handled directly by our payment processor Stripe. We never store your credit card numbers.
• Basic device and usage data (such as browser type and IP address) to maintain security and prevent abuse.

Why we use it

We use your information to provide and improve the service, publish approved posts to Instagram on your behalf, process subscriptions, keep the service secure, and answer your support questions.

Instagram permissions

We only use permissions to publish the posts you create. We never read your direct messages, follow or unfollow accounts, like posts, or comment on your behalf.

Who we share it with

We share data only with Instagram (to publish your approved posts), our hosting provider Vercel, and our payment provider Stripe. We never sell your personal data to anyone.

How long we keep it

We keep your account information until you delete your account. Uploaded photos are deleted within 30 days after publishing, or immediately when you delete them.

Your rights

You can ask to see, correct or delete your data at any time by emailing privacy@unframe.app. You can also delete your account yourself from the Account page.

Age limit

Unframe is not intended for or directed to anyone under 13 years of age.

Changes to this policy

If we make changes to this policy that matter, we will notify you by email or through a notice in the app.

Complaints

If you have a concern or complaint, write to privacy@unframe.app. We reply within 7 days.